Three ways to reach us. Use whichever is most convenient.
Call for urgent issues — service-affecting problems, can't make or receive calls, anything blocking your team's work.
Email for non-urgent requests — adding a user, updating an auto-attendant menu, changing business hours, billing questions, or documentation requests.
After hours, 1-855-444-0244 reaches our on-call team. Please save after-hours calls for real emergencies, like a system outage.
We respond to every email within 24 hours, usually much sooner. Critical issues are picked up immediately. Our support is 24/7 and staffed by humans who know your account, not a tiered call center.
If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!
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